Patient Information

Comments, complaints or suggestions

Practice Complaints Procedure                      Complaint Form                  If you have a complaint or concern...

Document Library

Our Library will soon have a range of useful leaflets providing you with information about a number of healthcare topics. We also publish our practice newsletters in the Library. Simply...

Healthwatch

There is a local Healthwatch in every area of England. People speak to them about what they think of local services, and Healthwatch then share their views and experiences with...

Help us keep your clinical record up to date

How to register

Catchment area Before filling out a registration form, check you are in our catchment area. You can also contact the practice to find out if you can register as a...

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Practice Newsletters

Newsletter July 2026     Archive If you would like to read copies of previous newsletters you can find them in the Library  section of the website.

Prescription Charges

NHS prescription charges Most adults in England have to pay prescription charges but some are entitled to free prescriptions.  For information regarding this visit the NHS website Some items are...

Sharing your information

We have a legal duty to protect our patient’s medical information and here at St Margaret’s we want to make sure that our patients have accurate information about this so...

The Shared Care Record

The Shared Care Record is a new system in Birmingham, Sandwell, and Solihull that allows healthcare professionals to access relevant information from your GP record, improving the care you receive.Allowing healthcare professionals to view information from your GP record will provide them with important and potentially life-saving information; it will also help to reduce unnecessary repeat tests, such...

Travel Vaccination Advice

If you’re planning to travel outside the UK, you may need to be vaccinated against some of the serious diseases found in other parts of the world. In the UK,...

Updating your details

If you change name, address or telephone number, please let us know by writing to us or emailing. Alternatively complete the change of address form on the website. CHANGE-OF-NAME-OR-ADDRESS-FORM If...

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...

Violent or abusive behaviour

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take very seriously any threatening, abusive...

You and your General Practice

NHS England have produced a guide to ensure you are getting the best from the National Health Service (NHS).  For more information about what you should expect from your general...